Rookie Careers

Rookie Careers

WFH Chat Support – Level 1 (Entry Level / No Experience Required)

We are on the hunt for dynamic individuals with a knack for digital selling and a passion for luxury fashion to join our team as Remote Level 1 Chat Support Agents. This role is ideal for those eager to provide an elevated customer experience through our live chat service.

What You Will Be Doing:

  • Engage with customers via live chat on our website and social media platforms, addressing both support and sales inquiries with professionalism and style.
  • Deliver exceptional service that aligns with the luxury and sophistication of the brands.
  • Operate as the first point of contact for the customers, ensuring their needs are met with efficiency and accuracy.

Contract Length: Open-ended

Rate: $35 per hour.

Skills/Background Needed:

  • Must have access to a device capable of utilizing social media and website chat functions (phone, tablet, laptop).
  • Ability to work independently and adhere to guidelines with precision.
  • Minimum availability of 10 hours per week.
  • A reliable internet connection is essential.

Hours per Week: Flexible, starting from 10 hours with the potential to increase based on business needs.

Location: Fully remote, with a preference for candidates based in the United States.

We are currently experiencing a high demand for skilled chat support agents who can start immediately. If you have a passion for fashion and are ready to provide top-tier customer support, apply today to begin your journey in delivering a world-class chat experience!