Join our team as a Customer Service Representative and play a crucial role in shaping the brand identity and enhancing customer satisfaction. This remote position offers you the chance to manage incoming messages and live chats, becoming the frontline contact between the company and our valued customers.
What You Will Be Doing:
- Respond to live chat messages on our business’s website and social media accounts, assisting customers by answering questions, providing sales links, and offering discounts.
- Help develop brand identity and maintain customer satisfaction through proactive and friendly communication.
Contract Length: Open-ended
Rate: $35 per hour
Skills/Background Needed:
- Must possess a device with internet connectivity that supports social media and website chat functions (Phone, Tablet, Laptop).
- Ability to work independently and adhere to provided instructions and guidelines.
- Available to work at least 5 hours per week.
- A reliable internet connection is crucial.
Hours per Week: Flexible, ranging from 5 to 40 hours based on your availability.
Location: Fully remote, preferred candidates from the United States.
If you are eager to begin a rewarding career in customer service and meet the demands of customers with efficiency and enthusiasm, apply today!